The number before the look
A feature that lets a number pass through a human hand does not ship, however convenient it looks. The number comes from the indicator and is recorded once stable; that comes before any layout or shortcut.
WeighHub began as a system written for one working site, and it still runs there every day.
WeighHub was not written to be sold. It was written to fix one weighing problem: a reading copied from the indicator by hand, a ticket written on paper and then lost, and a month-end report assembled from scattered notebooks.
Nothing reaches a customer before it has been used in daily work beside the scale. What holds up there ships; what does not is removed before anyone sees it.
Once the system had settled in at its own site, it was offered to other companies that run a weighbridge, under the same rules it was written with on the first day: the number comes from the indicator, a correction is an addition rather than a replacement, and the record is read by whoever has the right to read it.
The system runs daily at a real production site, and every feature in it came from a real request.

A feature that lets a number pass through a human hand does not ship, however convenient it looks. The number comes from the indicator and is recorded once stable; that comes before any layout or shortcut.
The operator at the scale will not read a manual, so the screen has to be understood at a glance. The security account is the example: one screen, in and out, no side menus.
Support is by email, from the same people who wrote the system, and it is included in every plan. Your message reaches someone who knows the screen you are describing, not a general queue.
The same rules apply whether the material is sand, feed or scrap.
More in: Controls → The ten rules